One of the biggest complaints of my job is the amount of support I get. I don’t feel like I am completely unsupported but I feel as though I don’t get adequate support, especially when it comes to little things that should be supported.
So, if there is ever a heavy workload or whatever the case may be, if I need more people my boss supports me and makes it happen. Whenever corporate fucks something up and we have to rearrange, we figure it out.
There are just little things that irritate me. So for one, part of my job is counting. So basically every other week I need to count sections of the store, for inventory replenishment purposes and to see how much shit got stolen. Every single time our Loss Prevention dickbag comes in all I ever hear from my boss is “well we have the coverage so we can count consistently.” I’m sorry, what coverage? I have yet to see you give me an extra person in the morning. It’s like she’ll say whatever it is she needs to say, to make it seem like everything in the store is perfect. I mean hey, why would you ever throw me a bone and be like “oh well it’s very workload heavy, let’s get an extra person in here on Thursdays so we can do that.” NOPE, throw my ass under the bus saying we’ve always had the coverage it’s just clearly my fault that we aren’t counting. What do you want done? New products out on the floor and old products sent back… or for me to scan fucking lipsticks? Can’t have both.
I feel like she never hesitates to throw anyone under the bus. It’s always excuses. Everything has a fucking excuse (oh unless it involves me, I never get excuses for my angsty attitude) attached to it. Someone said hurtful, mean things that were completely inappropriate to another person and her actual words were “I’m sure it wasn’t coming from a bad place.” Really? When you put someone down I’m not sure what kind of fucking place it’s coming from if it isn’t a bad place.
Just the other day I found out that one of my coworkers got in trouble because I left clear direction and she followed it. Please note that this direction was handed down to me FROM CORPORATE. I even linked it back to the specific piece of fucking information listed on the intranet as to HOW to schedule these things. Well someone got butt-hurt and went to the district manager saying we weren’t being supportive of their brand. We were then instructed to disregard what corporate said. So instead of my boss sticking up for me (and my coworker that followed my direction) saying, “I understand and we can definitely go ahead and break these rules but this was the direction we were given so this is why we did this.” She ended up saying, “Oh well X used to book these and X is on maternity leave and I’m sure she was more lenient with it.” THANKS YOU FUCKING BITCH. How is that supposed to make me feel? You sit there and come up with excuses for someone who said completely disrespectful and in appropriate things… but the second I do something COMPLETELY CORRECTLY AS DETERMINED BY THE CORPORATE OFFICES, you throw me under the bus by saying it’s because “someone else normally schedules this stuff so they probably did it differently.”
Something SO LITTLE means so much. This is what I deal with. ZERO support. When she talked to me about it she was like “Schedule as many days as they want.” I challenged her and said, “NO, there was an announcement that said this is how we schedule, only for the next last two months of the year as it is holiday time.” She said, “Well I’m not getting yelled at again so just do it.” Really, don’t stick up for your team because you don’t want to be “yelled at.” So in response I yelled at her, “Well if we’re just supposed to disregard corporate direction for things THEN WHY THE FUCK DO THEY SEND OUT THESE STUPID BULLETINS SAYING, ‘THIS IS HOW YOU NEED TO DO THIS.’?”
I’m so tired of getting direction on how to do things or how to proceed with something only to get bitched at and then have someone say, “OH well don’t do what they told you to do. Don’t be so black and white about it, be grey with it.” If we are just allowed to do whatever the fuck we want, whenever we want they why does the company give a shit and make these guidelines?
Furthermore why is it so hard to just back up your employees? Shit like this happens all the time at the cash registers too. You’ll make a decision to FOLLOW POLICY, someone will complain and then she’ll go up there and just do whatever the person wants. Not only does it make someone feel like shit it’s pretty much like you’re saying, “Oh yea we can do that for you. This person was just a giant bitch and didn’t want to help you but since you are complaining and I’d rather not have you fill out a bad survey so that my district manager yells at me. Oh here’s a bunch of free money because obviously I hire idiots.”
Perhaps if you treated your employees the way you treated your customers they just might be more willing to help out and treat your customers better.